“You don't compete on price. You compete on relationships.”
Help & Knowledge Base

Frequently Asked
Questions

Quick, verified answers to common questions about wholesale ordering, MOQ, OEM manufacturing, shipping across India, warranty, and support.

Wholesale & Orders

What products does Nakoda Mobile manufacture and supply?

Nakoda Mobile manufactures, imports, and distributes high-performance mobile accessories and repair hardware. Our catalogue includes TWS earbuds, Bluetooth neckbands, Bluetooth speakers, data cables, wall chargers, premium fast chargers, car chargers, power banks, aux cables, wired earphones, mobile ICs/chips, and professional mobile repairing tools.

What is the Minimum Order Quantity (MOQ) for wholesale orders?

Our standard wholesale Minimum Order Quantity (MOQ) is 100 pieces per SKU. We also cater to custom volume requirements and retail counter sample orders upon direct enquiry.

How can I place a bulk order or request wholesale price lists?

You can enquiry directly via WhatsApp at +91 9667960044, call our sales team at +91 9667960044 / +91 9650516703, or email support@nakodamobile.in with your required SKU list and quantities.

What payment methods are accepted for wholesale orders?

We accept Bank NEFT/RTGS transfers, IMPS, UPI, and verified digital payment methods. Wholesale and OEM dispatch is processed upon order confirmation and payment verification.

OEM & Custom Branding

Do you offer OEM and private-label manufacturing?

Yes. We provide complete OEM (Original Equipment Manufacturer) and private-label branding services. We can customize product casing, brand logos, custom retail packaging boxes, and technical specs according to your brand's requirements.

How does the OEM order process work?

OEM projects start with specification alignment and commercial quotation. Once sample prototypes are approved and advance commercial terms are set, volume production takes approximately 6–7 working days for dispatch. Contact oem@nakodamobile.in for custom branding inquiries.

Shipping & Delivery

What are the shipping charges and delivery times across India?

Standard domestic shipping is charged at a flat rate of ₹150 and is completely FREE on orders above ₹1999. Delivery typically takes 3–5 business days across most Indian pincodes via our express courier and cargo transport logistics partners.

Where are orders dispatched from?

All orders are inspected, quality-checked, and dispatched directly from our central wholesale facility in Karol Bagh, New Delhi (110005).

Returns & Warranty

What is your return and replacement policy?

Eligible wholesale and retail items can be returned or reported for replacement within 7 days of delivery, provided they are unused and retained in their original manufacturer packaging with all included accessories.

What warranty is provided on electronic accessories?

All electronic accessories carry manufacturer warranty against genuine manufacturing and technical defects under normal and intended use. Physical damage, water ingress, and unauthorized tampering are excluded from warranty coverage.

Store Location & Support

Where is the physical store/office located?

Nakoda Mobile is located at: Building No.3372/2, Gali No.2, Christian Colony, Karol Bagh Near Baptist Church, New Delhi, 110005. Store hours are Tuesday to Sunday from 11:00 AM to 8:00 PM (Closed on Mondays).

Have another question?

Our wholesale and OEM specialists are available Tuesday to Sunday to assist with pricing, custom specs, and distributor onboarding.